Thursday, February 7, 2019

Tricks To Use When Looking For Online Transcription Services

By Joshua Martin


There is only so much you can do with audio files for research, interviews or meetings, among other engagements. You need them transcribed for distribution or filing. There are numerous online transcription services involving companies and freelancers that you can hire. However, there is no guarantee for quality unless you can hire the right people. Here are tips to consider during hiring.

Verify whether the target transcribers are trained and to what level. Training targets the use of particular software, how to produce standard scripts and handling different accents, among other elements. While some transcribers are trained in institutions, others learn on the job. With training comes accuracy, better customer service and a good delivery speed.

How experienced is your target transcriber? It takes experience to produce quality work. Experience means that there will be fewer errors on your script. It also allows a transcriber to manage conversations with multiple dynamics. Through experience, instructions will not be difficult to follow. Experienced transcribers also know how to manage different types of files, scripts and also deliver according to promises given.

Get references of clients who have been served by the transcriber you wish to work with. A transcriber who has been doing quality work will not hesitate to provide the reference. From these references, you can inquire about turn-around-time, customer care and cost of services, among other elements. Customers who received quality work will recommend the service provider. Those who did not receive quality work will tell you to keep off a particular transcriber. Either way, you will have quality services.

A referral is also an excellent way to get quality services. The best referrals are from associates and clients who have been served by your target transcriber. Friends, relatives and associates are in a good position to make the referral. A helps you avoid amateurs and transcribers with poor quality work. It is fast because it saves you the hustle of hiring amateurs. You also have prior knowledge of customer service, quality of work and cost, among other elements.

Verify the capacity of the company or freelancer to deliver on your project. Capacity means that target transcribers have such equipment as computers or laptops, software required to transcribe and necessary skills. Amateurs might not have the speed to deliver on time. Language and accents might also be a challenge for amateurs. In case you are dealing with bulk files, a company with several staff members is the most appropriate option.

How much will it cost to complete the project? Different projects cost varying amounts depending on individual features. Such features are number of speakers, audio hours involved and language or accent, among others. There are companies that offer discounts to regular customers or those with bulk work. A customized package is the way to go because it ensures that you get value for money.

Reviews of transcribers online will help you make the right choice. These reviews come from clients who contracted the said service providers. Only work with companies and freelancers who guarantee the security of your files and the information they contain. Through experience, you will get quality work.




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